Operating Hours for all
Marketing Hotline Numbers
8:45a.m - 5:30p.m (Mon - Fri) except where indicated
Closed on Saturdays, Sundays and Public Holidays
General Enquires
We value your feedback as we strive to be your partner in finance. If you have any suggestions on how we can improve on our products and services to meet your financial needs.
We view complaints seriously. If you are not entirely satisfied with any aspect of our service, do let us know and we will strive to address your concerns.
On receipt of your complaint, we will acknowledge your case with a case reference number within two business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days from the acknowledgement date. As some matters may be more complex, we may require more time to resolve them. In such instances, we will provide you with an interim status update.
You may submit an online feedback/complaint to us.
Our Customer Care officers will respond to you shortly.
