Business Process Analyst

The Business Process Analyst will gain exposure to current “As-Is” processes and challenges. You will be required to develop insightful recommendations, develop automation/ paperless processes and work with stakeholders for new process implementation.You will drive process changes to enhance business operational efficiency. This opportunity is suitable for someone with a true passion for problem-solving and process improvements.

Key responsibilities include:
  • Identify business process inefficiencies, design and carry out enhancements.
    • Gather and analyse ‘As-Is’ specifications and map out ‘To-Be’ processes
    • Identify improvement opportunities and recommend new workflows/ processes.
    • Consult multiple stakeholders, subject matter experts as well as technical team on systems
    • Overseeing the implementation of revised workflows/ processes.
    • Documentation and project administration
  • Monitoring the efficacy of updated workflows/ processes.
  • Perform other assignments or duties as required
  • Diploma/ Degree holder
  • Strong conceptualization and creative problem-solving skills
  • Good with requirements and information gathering
  • Independent, organised and meticulous with documentations
  • Knowledge in Process Mapping and Information Systems is advantageous
  • Related work experience is advantageous
  • Strong desire for automation

If you are looking for an environment of growth and opportunities, please direct a full resume, stating the position applied, present and expected salaries to the HR department at

We regret that only shortlisted candidates will be notified.

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