Serving You Since 1975

Infrastructure Manager

Phillip Securities Pte Ltd  is currently seeking an IT Infrastructure Manager. This position will  lead the IT Infrastructure team to maintain and manage the daily operations of the corporate infrastructure to ensure uptime and meeting Service Level Agreement.

 

Responsibilities:

  • Ownership of all operational maintenance activities to be performed on IT infrastructures. Work with staffs to develop proactive maintenance plans, scheduling and maintenance windows, and implementation and follow up
  • Oversee on the Server/system, Linux-based server/system and Virtualised Servers.
  • Firm understanding & Experience on infrastructure related software, including Microsoft Operating Systems (Desktop/Server), O365, VMWare, Hyper-V virtualization technologies, Windows Clustering, VXRAIL-HCI, AD, Cross domain functional concepts, CA Server, RDS, RP4VM, AVAMAR Backup etc.
  • Work with staffs to develop priority between support needs, proactive maintenance activities and projects.
  • Evaluate the performance of the staff through day-to-day operations, successful proactive maintenance, reduced unscheduled downtime, and ability to follow the change management process.
  • Be an escalation point for the staff for complex issue resolution
  • Management of relationships with the various  Internal department  and external vendors
  • Ensure technician adherence to company and IT policies and procedures.
  • Emergency escalation point for major issues, including after-hours and weekend
  • Breadth of technical skills related to the hardware, software and IT infrastructure of an organization. Be able to get hands-on when issues are escalated to help troubleshoot and resolve an issue
  • Disaster Recovery/ Business Continuity implementation
  • Effective and positive role model, mentor and leader
Requirements:
 
  • Bachelor of Science in Computer Science, MIS, Business or similar degree
  • Minimum 10 years of  hands on experience in system and network
  • Strong background in ITIL and Knowledge Management processes preferable
  • Strong analytical, problem solving, and quality experience
  • Excellent organizational, verbal and written communication skills
  • Thoroughly and accurately understand issues and analyse the problem in a systemic fashion
  • Strong leadership and organizational skills
  • Ability to work in a team environment to engage and motivate team members
  • MCSE, AZURE or AWS Certification is must

If you are looking for an environment of growth and opportunities, please send a cover letter with your resume, stating the position applied, present and expected salaries to recruitment@phillip.com.sg

We regret that only shortlisted candidates will be notified.

Brought to you by Phillip Securities Pte Ltd (A member of PhillipCapital)