Susan Goh Bee Cheng

Susan has been my insurance agent for more than 10 years. I have found her to be extremely knowledgeable about products that are available. Moreover, she ensures that she learns about and fully understands her clients’ needs so that she is able to recommend products tailored to their needs both for the short term and long term. She has also always been very quick to respond to queries. I would highly recommend Susan.

We have known Susan for the past 7 years. She is friendly, knowledgeable, trustworthy, and supportive. She is also a warm, thoughtful, approachable, and dependable person. She advises us on the yearly health insurance cover for our family and advises on investments too. She also regularly helps us with our travel insurances. She is prompt in her reply when contacted and has submitted claims on our behalf either for health or travel insurance. She went out of her way in not only helping with the extension of travel insurance during the COVID pandemic but also checked on our health regularly too. We are so glad to have her as our agent supporting us in all these matters. We wish her all the best in her future endeavours.

I have known Susan Goh Bee Cheng for slightly more than ten years and she has been my trusted financial administrator all this while. Whenever I have some spare cash for some investments to grow my retirement savings, Susan will help me source for investment funds that suit my needs. I would let her know how much I have, how long I intend to stay invested and how much is the minimum interest that I expect to benefit from this commitment. She would conscientiously source the market to fulfil the criteria I have in mind by collating a few possibilities for consideration. She also provides very good advice to meet my expectations. I am satisfied with her sincerity and her service. She was always very patient and considerate even though I decided not to go ahead with some of her suggestions after she had spent time sourcing and collating the funds for my perusal. She has also often helped me to communicate with the agents of the fund companies whenever I have any queries. Besides endowment funds and investment-linked policies, I also purchase hospitalisation and critical illness policies, home protection policies and car insurance through her. She will assist me in sourcing for some favourable deals and let me make the final decision without resorting to sales pitches. I greatly appreciate her conviction to her profession.