Talk to Phillip Hotline
Operating Hours for all Hotline Numbers
8:45a.m - 5:30p.m (Mon - Fri) except where indicated
Closed on Saturdays, Sundays and Public Holidays
We value your feedback as we strive to be your partner in finance. If you have any suggestions on how we can improve on our products and services to meet your financial needs. You may submit an online enquiry to us
Personal Data Protection
For any feedback, withdrawal of consent, access and correction of your Personal Data, please email to our Personal Data Protection Officer at firstname.lastname@example.org or call our Customer Experience hotline at 6531 1555.
Your feedback is important to us. You can lodge a case via online feedback/complaint or send an email to email@example.com
On receipt of your complaint, we will acknowledge your case with a case reference number within two business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days from the acknowledgement date. If more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update accordingly.