Senior Executive, Program

Responsibilities:

  • Develop a strong, diverse bench of instructional talent (instructors) to staff current and future cohorts
  • Work closely with Program manager in course development, course funding mapping and application.
  • Partner with colleagues in Sales, Delegates/ Students/Client Success to support a responsive feedback loop that delivers consistent messaging to learners throughout their journey

Coaching & retention

  • Work with other delivery colleagues (marketing and sales) to ensure delivery quality targets are met and all stakeholders are informed and actively coordinating on supporting individual delegates
  • Implement standards of instructional quality with individuals and teams of instructors
  • Observe instruction and provide coaching to address issues and support continuous growth of instructors on instructional delivery and classroom culture.
  • Monitor and manage course quality and progress by regularly reviewing student learning, experience, and feedback and formulate action plans based on data
  • Understand each instructor’s goals and needs and problem solve on ways to better improve their experience and support their development

Requirements:

  • The ideal candidate would be someone from an IBF (Institute of Banking and Finance) Accredited Training Provider, University or Adult Training provider
  • At least 5 years of experience in education field (Adult Learning)
  • Possess an ACTA/ACLP Certification
  • Bachelor Degree in education and/or any related fields
  • Experience in successfully managing multiple team members, ideally from a university, educational or corporate training setting
  • Demonstrated success as a people manager who inspires, develops, and empowers direct reports
  • Experience delivering and facilitating learning or training experiences, ideally for adult learners
  • Ability to proactively identify opportunities for improvement and devise creative and practical solutions, even in ambiguous situation
  • Experience with applying and maintaining IBF (Institute of Banking and Finance) grants and SkillsFuture grants
  • Plan & align
  • Attracts top trainers / talents (eg in Anti-Money Laundering, Know Your Customers, Compliance, Wealth Management, Chartered Financial Analyst, Chartered Financial Planner, Financial Advisory, etc)

If you are looking for an environment of growth and opportunities, please write in with a detailed resume stating the position applied and expected salaries to the HR department via recruitment@phillip.com.sg.

We regret that only shortlisted candidates will be notified.

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