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Business Development Executive/ Manager (Sales)

Role Overview

We are seeking a results-driven Business Development Executive / Manager to identify, develop, and convert leads into sales across B2C and B2B markets, with a focus on training, IT and cybersecurity services. The successful candidate will be responsible for building a strong sales pipeline, engaging prospective clients, understanding customer needs, and closing business opportunities.

This role requires close teamwork with Marketing, Operations, and Admin to ensure smooth lead generation, service delivery, proposal coordination, customer on boarding, and overall client satisfaction.

Key Responsibilities

Business Development & Sales

  • Identify, find, and qualify new leads.
  • Develop and grow a strong pipeline of prospects through outbound outreach, networking, referrals, events, and follow-ups on marketing-generated leads.
  • Convert qualified leads into sales by understanding client requirements, presenting suitable solutions, and managing the sales process effectively.
  • Handle the full sales cycle from prospecting and initial contact to proposal, negotiation, closing, and handover.
  • Promote the company’s IT and cybersecurity service offerings to new and existing customers.
  • Build and maintain strong relationships with clients to encourage repeat business and referrals.
  • Meet or exceed sales targets, revenue goals, and conversion KPIs.

Cross-Functional Collaboration

  • Work closely with the Marketing team to follow up on campaigns, improve lead quality, and support promotional activities.
  • Coordinate with Operations to ensure service feasibility, smooth project handover, and delivery alignment.
  • Collaborate with Admin on quotations, documentation, contracts, invoicing, and client onboarding processes.
  • Support internal coordination to ensure customer requirements are communicated clearly and fulfilled efficiently.

Client Engagement

  • Understand customer pain points and recommend suitable IT and cybersecurity solutions.
  • Prepare and present proposals, quotations, and service recommendations tailored to customer needs.
  • Conduct follow-ups with prospects and clients to maintain engagement and drive conversions.
  • Maintain accurate sales records, pipeline updates, and customer information in CRM or internal systems.

Qualifications & Skills

  • 3–5 years of experience in business development, sales, or account management, preferably in training, IT services, cybersecurity services, or technology solutions.
  • Strong ability to prospect, qualify leads, present solutions, negotiate, and close deals.
  • Understanding of financial training, IT services and cybersecurity solutions is preferred.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work collaboratively with Marketing, Operations, and Admin teams.
  • Strong follow-up, coordination, and time management skills.
  • Familiarity with CRM systems, Microsoft Office, computer knowledge and sales reporting tools.

Preferred Attributes

  • Self-motivated and target-driven
  • Strong customer service mindset
  • Able to work independently and as part of a team
  • Comfortable engaging with both individual consumers and business clients
  • Proactive in identifying opportunities and driving sales growth

If you are looking for an environment of growth and opportunities, please send a cover letter with your resume, stating the position applied, present and expected salaries to recruitment@phillip.com.sg

We regret that only shortlisted candidates will be notified.

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