Intern, Quality Service

Job Description and Responsibilities:

This position reports to Head, Quality Service.

In Quality Service department, there are three teams. One manages dispute resolution; one performs outbound calls for account acquisitions, and the other manages the High-net-worth customer journey and Prestige program.

The intern will also be involved in the brainstorming and carrying out creative ideas for Service initiatives. To be involved in events planning for Prestige program.

Through the training, the executive will also learn more about the suite of financial products and services that we offer and currently in the markets and how dispute resolution is managed.

The intern will perform ad-hoc tasks (e.g. tasks, projects) assigned by the Manager and be open to provide suggestions and feedback from time to time.

The intern will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set in handling future challenges he/she may have.

Skills and Competencies required:

We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.

• Currently pursuing a Bachelor’s degree in any field.
• Experience in banking or service industry preferred.
• Independent and able to work in a fast-paced working environment.
• Extroverted, expressive, attentive in communication enjoys talking to people and have a pleasant personality.

If you are looking for an environment of growth and opportunities, please send a cover letter with your resume, stating the position applied, present and expected salaries to recruitment@phillip.com.sg

We regret that only shortlisted candidates will be notified.

Brought to you by Phillip Securities Pte Ltd (A member of PhillipCapital)