Product Designer

Job Description:

We are looking for a Product Designer who thrives at the intersection of design, business, systems and data. You will take ownership of the end-to-end customer experience, with the mindset of a product owner and the rigor of a business analyst. Beyond design execution, you’ll dive deep into user and system behaviour, uncover strategic insights from data, and work cross-functionally to shape the future of our digital platform.

Responsibilities:

• Lead end-to-end product design from discovery, ideation, wireframing, prototyping, UI design, to delivery and validation.
• Collaborate with stakeholders to translate customer needs, business goals, and technical requirements into user-centric designs.
• Conduct competitor analysis to inform design decisions.
• Develop journey maps, flows, wireframes, mockups, and high-fidelity UI using design tools like Figma.
• Partner with developers to ensure designs and requirements are accurately implemented and user experience standards are met.
• Use data (analytics, behavioural insight, A/B testing) to inform and refine design solutions.
• Advocate for consistent design language, accessibility, and usability best practices across all platforms.
• Contribute to and evolve a design system and design operations within the team.
• Frame business and customer problems with clarity—translate complex requirements into actionable design and product opportunities.
• Collaborate with stakeholders to define hypotheses, success metrics, and customer KPIs.
• Partner with Product Analysts to analyze behavioral data (e.g., drop-off points, heatmaps, session recordings) to drive informed design decisions.
• Partner with Business Analysts, QA and software development team for project delivery.
• Prioritize design work with a lean, test-and-learn approach—focusing on MVPs and quick iterations that deliver business value.
• Contribute to product strategy with customer-focused perspectives and help shape roadmap initiatives with quantifiable impact.

Requirements and skills:

• BSc in Design, Computer Science or a related field.
• Has experience in UI/UX design relating to both mobile apps and web apps.
• Has relevant product design experience with a portfolio demonstrating user-centric design thinking and execution.
• Strong analytical ability with proven strength in suggesting creative solutions and innovative ideas with strong attention to detail.
• Comfortable navigating ambiguity and balancing user needs with business constraints.
• Collaborate with stakeholders to gather, analyze, and document business and technical requirements.
• Evaluate and recommend solutions or systems that meet business needs.
• Have empathy towards users and problem statements and possess problem-solving and entrepreneur mindset.
• Proficiency in design tools Figma and prototyping tools.
• Familiarity with front-end technologies (HTML/CSS, React/Angular knowledge is a bonus).
• Ability to work in agile product development cycles and collaborate cross-functionally.
• Support user acceptance testing (UAT) and validate that the solution meets requirements.
• Contribute to change management and training materials for successful implementation.
• Experience in fintech or regulated environments is a strong advantage.